FAQs

Take a look through some quick answers to our most common questions below... 

Planning a visit

Adults must be accompanied by children to enter LEGOLAND Discovery Centre. We will host exclusive adult nights for our Adult Fans of LEGO without children the last Friday of every month (excluding December)!

All children must be accompanied by an adult and supervised at all times.

To ensure our guests have the best experience possible, we may limit the number of visitors that can be in the Centre at one time. The best way of ensuring your family's entry is by reserving your tickets online (while receiving special online discounts)! Book tickets now. Tickets are valid for a one-time entry to the Centre.

We encourage families to interact together and explore their imagination and creativity through a world of open play, and therefore visits are not guided. The typical visit takes 2-3 hours, but you are welcome to stay as long as you wish.

We have a great café in the Centre with a variety of food and snacks to choose from. We do allow guests to bring baby food/milk or food for children with allergies. 

Yes, we are fully accessible for visitors with disabilities and wheelchair users.

We do not provide wheelchairs or strollers at our attraction, however guests are able to rent these from the mall.

Yes. We ensure that there are always staff members at the LEGOLAND Discovery Centre who are trained in first aid.

We are stroller friendly, with a family bathroom equipped with a diaper changing table

Tickets

For the best price, book your tickets online for an exclusive discount and guaranteed entry. 

Book online now

To ensure our guests have the best experience possible, we may limit the number of visitors that can be in the Centre at one time. 

Advanced Purchase - Best Value and Guaranteed Entry

  • Upon your arrival to the Centre, you will enter the "I Have Tickets" line at the start of your reservation.
  • Please note during peak periods such as holidays, March Break, summer and winter break there may be a small wait upon entering the timed tickets line.

Walk-Up Purchase

  • If you purchase tickets at the door, you may be required to reserve the next available time slot. The only way to guarantee your entry is to reserve your tickets online in advance. 
  • Please note, during peak times, we may sell out of walk-up tickets. The only way to guarantee your entry is to purchase your tickets on advance online.

Once inside, you may stay as long as you like.

When booking your ticket you will be asked to select a date and time for your arrival. This helps us make your experience more enjoyable by reducing queue times, speeding up your entry in to the attraction and reducing crowding. Once inside the attraction, you may stay as long as you like! 

Reserved tickets are any tickets purchased on our website or at the Centre. 

Unreserved tickets are tickets purchased or received from our third party partners.  Guests that are a half hour late or more for their reservation are required to use this line as well. Unreserved tickets enter the Centre as soon as possible when there are open reservations. 

To ensure our guests have the best experience possible, we limit the number of visitors that can be in the Centre at one time. There are 15 minute windows between reservation times to control capacity in the attraction.  This creates a better experience for all our guests! 

During peak times, you may experience a short wait in the "I Have Tickets" line as guests enter the Centre.  The first experience in the Centre is a live show that takes approximately 15 minutes.  Guests may need to wait in line until the next show begins during their reservation time. 

Guests that are a half hour late or more for their reservation will enter the "I Have Tickets" line, but may experience a longer than usual wait time.

Annual Pass

Our Annual Passes are built with all of the biggest LEGO® lovers in mind! The Annual Pass includes year-long unlimited admission (restrictions apply for the Value Annual Pass), discounts on our retail shop, Café, birthday parties, friends/family admission and so much more. Take part in the fun, attend Annual Pass member-only events/previews and build all year long. Check out all of the exclusive perks our Annual Passes have to offer!

We are super proud to offer a brand new set of awesome perks for our Annual Pass members to enjoy. Please see our Compare Benefits page for a breakdown of benefits for each type of Annual Pass.

To give our guests as many options as possible, we have 3 different options tailored to every type of LEGO® lover! Please see our Compare Benefits page for more information on each of our bricktastic Annual Passes.

Annual Pass holders can access the attraction throughout all of our operating hours and every day the attraction is open (restrictions apply for our Value Annual Pass). LEGOLAND® Discovery Centre opens early and closes late during certain Annual Pass member exclusive events and previews. WOW!

We invite our Annual Pass members to visit LEGOLAND® Discovery Centre as often as they wish throughout the year-long validity of their membership.

Adults must be accompanied by children to enter LEGOLAND® Discovery Centre during regular operating hours. If you are an adult wishing to enter the Centre on your own, you may do so during our scheduled Adults Nights that take place throughout the year. Annual Passes are good for admission to Adult Night events as well.

All visitors wishing to enter the attraction must either have an Annual Pass, a pre-purchased single day ticket, or purchase a ticket at admissions.

All children must be accompanied by an adult and supervised at all times during your visit to LEGOLAND® Discovery Centre. However, you may purchase Annual Passes for children and adults separately – with exception of the Transferable Annual Pass.

Yes! Annual Pass holders wishing to enjoy even more fun and extra perks can upgrade to one of our other Annual Passes at LEGOLAND® Discovery Center – just pay the difference!

Yes! You can upgrade from your single day ticket on the same day of that visit.

Although our Value and Ultimate are not transferable, we are pleased to offer our Transferable Annual Pass which does include a transferable Adult pass

 

The Annual Pass for LEGOLAND Discovery Centre Toronto is only for use at our location. There are no discounts or benefits that can be applied for use at any other LEGOLAND Discovery Centres.

We do not allow outside food or beverage. However, our Annual Pass members can enjoy a 10% discount at our Café which serves fresh foods, snacks, coffee, and ice cold sodas!

We encourage families to interact together and explore their imagination and creativity through a world of open play, and therefore visits are not guided. The typical visit takes 2-3 hours, but you are welcome to stay for as long as you wish and return as often as you please with your Annual Pass!

Our attraction is filled with exciting features that even the littlest LEGO® lovers can enjoy! Although our ride has height restrictions all other areas including Miniland, the World’s Largest LEGO® Brick Flag, LEGO® 4D Cinema, LEGO® Racers: Build & Test, and more are suitable for young children. We even have our LEGO® Duplo area designed specifically with our youngest guests in mind! We are stroller friendly, with family bathrooms containing diaper changing facilities.

Although we do not provide free visits, if you had a mind-bopping time and want to continue the fun for the next year we offer discounts on all 3 Annual Pass options to help make up for the difference you already paid for your ticket. This can be done the same day of your visit.

 

Yes, each guest must present their Annual Pass at the time of entry – one Annual Pass per visitor, including Transferrable Annual Passes.