FAQs

Take a look through some quick answers to our most common questions below... 

Planning a visit

Adults must be accompanied by children to enter LEGOLAND Discovery Centre. We will host exclusive adult nights for our Adult Fans of LEGO without children the last Friday of every month (excluding December)!

All children must be accompanied by an adult and supervised at all times.

To ensure our guests have the best experience possible, we may limit the number of visitors that can be in the Centre at one time. The best way of ensuring your family's entry is by reserving your tickets online (while receiving special online discounts)! Book tickets now. Tickets are valid for a one-time entry to the Centre.

We encourage families to interact together and explore their imagination and creativity through a world of open play, and therefore visits are not guided. The typical visit takes 2-3 hours, but you are welcome to stay as long as you wish.

We have a great café in the Centre with a variety of food and snacks to choose from. We do allow guests to bring baby food/milk or food for children with allergies. 

Yes, we are fully accessible for visitors with disabilities and wheelchair users.

We do not provide wheelchairs or strollers at our attraction, however guests are able to rent these from the mall.

Yes. We ensure that there are always staff members at the LEGOLAND Discovery Centre who are trained in first aid.

We are stroller friendly, with a family bathroom equipped with a diaper changing table

Tickets

For the best price, book your tickets online for an exclusive discount and guaranteed entry. 

Book online now

To ensure our guests have the best experience possible, we may limit the number of visitors that can be in the Centre at one time. 

Advanced Purchase - Best Value and Guaranteed Entry

  • Upon your arrival to the Centre, you will enter the "I Have Tickets" line at the start of your reservation.
  • Please note during peak periods such as holidays, March Break, summer and winter break there may be a small wait upon entering the timed tickets line.

Walk-Up Purchase

  • If you purchase tickets at the door, you may be required to reserve the next available time slot. The only way to guarantee your entry is to reserve your tickets online in advance. 
  • Please note, during peak times, we may sell out of walk-up tickets. The only way to guarantee your entry is to purchase your tickets on advance online.

Once inside, you may stay as long as you like.

When booking your ticket you will be asked to select a date and time for your arrival. This helps us make your experience more enjoyable by reducing queue times, speeding up your entry in to the attraction and reducing crowding. Once inside the attraction, you may stay as long as you like! 

Reserved tickets are any tickets purchased on our website or at the Centre. 

Unreserved tickets are tickets purchased or received from our third party partners.  Guests that are a half hour late or more for their reservation are required to use this line as well. Unreserved tickets enter the Centre as soon as possible when there are open reservations. 

To ensure our guests have the best experience possible, we limit the number of visitors that can be in the Centre at one time. There are 15 minute windows between reservation times to control capacity in the attraction.  This creates a better experience for all our guests! 

During peak times, you may experience a short wait in the "I Have Tickets" line as guests enter the Centre.  The first experience in the Centre is a live show that takes approximately 15 minutes.  Guests may need to wait in line until the next show begins during their reservation time. 

Guests that are a half hour late or more for their reservation will enter the "I Have Tickets" line, but may experience a longer than usual wait time.